Syncing your SkyBell

Follow these simple steps to sign into the SkyBell app and connect your SkyBell device to your SkyBell account.

Before You Start:

• Download the latest version of the SkyBell App (Click Here if You Need the App)
• Please stand near the SkyBell during the syncing process.
• Please make sure to start the syncing process while connected to your home network (not the SkyBell network), as you need internet access for the first few steps.
• Be sure you know your Wi-Fi Password, have it ready you will need it later.
• Ensure the SkyBell is flashing RED / GREEN; If not, press and hold the doorbell button until the LED's flash GREEN.

Step 1 (Open the SkyBell app and Sign In)

• Open the SkyBell app from your smart device home screen.
• If you aren't signed in:
  • Enter your SkyBell account email address.
  • Enter your SkyBell account password.
  • Tap the Sign in button.
  • If you don't remember your SkyBell account password, tap Forgot password?
• If you don't have an account, tap Sign Up at the bottom of the screen

Step 2 (Add New SkyBell)

If there is no SkyBell device attached to your account (which is the case, if you have just created your SkyBell account), you will see the following:

• Stay up-to-date. Would you like to be notified when someone arrives at your door?
  • "YES, PLEASE"
  • "Not right now"
• You don’t have any devices yet. Would you like to add one now?
  • ‘Add a Device’ or press the (+) icon on the top right

If you do not see the Add a SkyBell screen, do the following:

• Tap the Account button.
  • Under the MY DEVICES section, tap the + Add New SkyBell button.
    • This will take you to the correct screen.
• Tap the LET'S START button at the bottom of the screen.
  • TIP: If you are unable to tap LET'S START, ensure you are connected to the internet and start over from the My Devices page.

Step 3 (Enter Sync Mode)

Put the SkyBell device into Sync Mode. The SkyBell device is in Sync Mode when the LED is blinking RED / GREEN.

• If your SkyBell device is already in Sync Mode (LED blinking RED / GREEN), tap the Continue button at the bottom of the screen.
• If not, press & hold the SkyBell device's button until the LED slowly blinks GREEN.
  • Once the LED blinks GREEN, let go and wait until the device starts to blink GREEN / RED.
    • The device will be in Sync Mode for the next 5 minutes.

Step 4 (Connect to your SkyBell)

• Return to the SkyBell App
• Tap the SEARCH AND CONNECT TO SKYBELL button at the bottom of the screen.
• In Sync Mode the SkyBell device creates a temporary ad-hoc Wi-Fi network. The SkyBell app automatically connects to this Wi-Fi network to configure the SkyBell device.
• Tap the JOIN / CONNECT button to connect to the SkyBell

Step 5 (Configure SkyBell)

• Your SkyBell will now search for local Wi-Fi networks within its vicinity
  • TIP: If no networks are found, tap the RETRY SCAN button
• Select your home network name.
  • TIP: If you don't see your network, check that it isn't already highlighted in green
• Tap the SELECT THIS NETWORK button under the Wi-Fi network highlighted in green.

Step 6 (Connect to the web)

• Enter your home network password.
  • TIP: Tap on the eye-ball icon to see what you are typing in to prevent typos.
• Tap the CONNECT SKYBELL TO INTERNET button at the bottom of the screen.
  • TIP: Dismiss your keyboard if you don't see the button. Try tapping return/enter to close the keyboard

Step 7 (Configuring)

• The app and SkyBell will begin to flash ORANGE.
• Once the Wi-Fi password is accepted, the app and SkyBell begin to flash BLUE / GREEN as the SkyBell is connected to the server.
• Finally, the SkyBell and app will show SOLID GREEN.
• Success: Your SkyBell is ready to use!
  • Tap the COMPLETE button at the bottom of the screen.

Step 9 (Complete)

You will be returned to the My Devices page within the app and your SkyBell is ready to use.