The common frequency bands are 2.4 GHz and 5 GHz. Newer model wireless routers operate with the 2.4 GHz and 5 GHz bands broadcasting simultaneously. In order for SkyBell HD to connect to these routers, the bands may need to be split to allow the two to broadcast on separate networks. We refer to this process as router reconfiguration.
- SkyBell HD, and Trim Plus connects only to the 2.4 GHz frequency band.
- The Trim II Pro can use both 2.4 and 5.0 GHz.
SkyBell works best on the 20 MHz bandwidth and with WPA2 security settings.
You also need a minimum of 1.5 mbps upload speed to 'Watch Live' on the SkyBell application.
For best use, you may want to use an extender if the SkyBell is more than thirty feet away from the router to assist in getting a solid, consistent connection. Please click here for more information on setting up an extender.
- SkyBell HD, and Trim Plus connects only to the 2.4 GHz frequency band.
- The Trim II Pro can use both 2.4 and 5.0 GHz.
Password encryption type: WPA2
Mac Filtering: Disabled.
DNS: Primary DNS - 8.8.8.8