Outage Log and Documentation |
November 3rd - 7:30am (Pacific) No updates We are experiencing an outage that appears to be due to an issue with DNS and DNS server settings. We are working to get this resolved as fast as possible. We do not have an ETA. The best indicator of when things are back online fully, your SkyBell LED will be solid Green (or whatever your Stand-By LED color is set to), at which point you may need to log back in to the SkyBell app. |
November 2nd - 3:30pm (Pacific) We are experiencing an outage that appears to be due to an issue with DNS and DNS server settings. We are working to get this resolved as fast as possible. We do not have an ETA. The best indicator of when things are back online fully, your SkyBell LED will be solid Green (or whatever your Stand-By LED color is set to), at which point you may need to log back in to the SkyBell app. |
November 2nd - 2:30pm (Pacific) Issue may be both server and DNS related. Services Restored (DNS update)
Services Still Offline (Server and DNS)
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November 2nd - 8:18am (Pacific) Currently we are experiencing an outage with our SkyBell Cloud Server that is affecting Devices going Blue/Green and the SkyBell App logging users out. Users are unable to access www.skybell.com or support.skybell.com |