What if my SkyBell gets stolen?

SkyBell incorporates a number of theft prevention tactics to help keep your SkyBell on your wall. First, the set screw is proprietary and it cannot be accessed with pliers because it is not exposed. Second, SkyBell’s mount will not work if it is forcibly removed from the wall. Third, we can remove the device from the server, preventing it from being added to another account. Lastly, SkyBell has an active motion sensor and can alert you within seconds of someone attempting to steal your SkyBell. You can snap their photo and just tell them you’re calling the cops.

While theft is extremely unlikely (and has yet to happen with tens of thousands of customers), we still offer a theft replacement guarantee. If your SkyBell is stolen, we will replace it free of charge. To be eligible for our theft replacement guarantee you must have purchased your SkyBell from an authorized SkyBell reseller. You must also provide us with proof of purchase and a police report. Guarantee valid only in the continental United States. You will be billed $19.95 for shipping and handling.