If your SkyBell is not responding to a button push, perform the following hard reset procedure to re-initialize the SkyBell:
- Remove the SkyBell from the mount leaving it powered-off for at least a minute. Please examine the device for any bulging or apparent damage.
- Reattach the device back to its mount. It should take a few minutes for the SkyBell to startup before it will go further.
- Once the SkyBell flashes yellow, you should remove the SkyBell from the App before a re-sync is attempted. If SkyBell stays yellow and does not proceed, pull it and pursue a replacement.
- Once flashing Green/Red you can then click add SkyBell in the app and re-sync again