Can I cancel my SkyBell order?

Purchases made on can be cancelled provided the cancellation occurs prior to the purchase being sent to fulfillment. Once the order is being processed for fulfillment, the order will be subject to the standard return policy, outlined in the Terms of Use.

Per IndieGoGo’s policy, there are no cancellations or refunds for contributions made during the IndieGoGo campaign.

All cancellation refunds will be paid net of any expenses incurred by SkyBell Technologies and could take up to 10 business days for processing.