For a first time users, please download the 'SkyBell HD' application and press 'Sign Up' to create an account.
Note: Please stand near the SkyBell during the syncing process. Ensure the SkyBell is flashing red/green. If not, please factory reset the device by pressing your SkyBell button in and hold it for about a minute. The LED will flash rapid green > red and green > blue > yellow. Please make sure to start the syncing process while connected to your home network (not the SkyBell network), as you need internet access for the first few steps.
Syncing the SkyBell (Android)
Follow these simple steps to sign into the SkyBell app and connect your SkyBell device to your SkyBell account.
Step 1
- Open the SkyBell app from your smart device home screen.
- Tap the Sign in button.
Step 2
- Enter your SkyBell account email address.
- Enter your SkyBell account password.
- Tap the Sign in button.
Step 3
If there is no SkyBell device attached to your account (which is the case, if you have just created your SkyBell account)
- Tap the Continue button at the bottom of the screen.
If you do not see the Add a SkyBell screen, do the following:
- Tap the Account button.
- Under the MY DEVICES section, tap the + Add New SkyBell button. This will take you to the correct screen.
- Tap the Continue button at the bottom of the screen.
Step 4
Put the SkyBell device into Sync Mode. The SkyBell device is in Sync Mode when the LED is blinking red / green.
- If your SkyBell device is already in Sync Mode (LED blinking red / green), tap the Continue button at the bottom of the screen.
- If not, press & hold the SkyBell device's button (for approximately 15 seconds) until the LED blinks green rapidly, then release the button. Approximately 5-10 seconds after the LED starts blinking green the LED will change to blinking red / green. Then, tap the Continue button at the bottom of the screen.
Step 5
In Sync Mode the SkyBell device creates a temporary ad-hoc Wi-Fi network. The SkyBell app connects to this Wi-Fi network to configure the SkyBell device. Connect to the SkyBell device's Wi-Fi network by following these simple steps:
- Navigate to your smart device's Wireless & Networks Settings screen by pressing the navigation icon button at the bottom of the screen.
- Enable Airplane mode by tapping the toggle control.
- Return to the SkyBell app by pressing the Back button on your smart device.
Step 7
- Tap the Continue button at the bottom of the screen.
Step 8
- Navigate to your smart device's Wi-Fi Settings screen by tapping the navigation icon button at the bottom of the screen.
Step 9
- Enable your smart device's Wi-Fi function by tapping the Use Wi-Fi toggle control.
Step 10
- Tap the SkyBellHD_XXXXXXXX network. The numbers after SkyBellHD_ will be different to the ones shown.
This will connect your smart device to the SkyBell device's Wi-Fi network.
Step 11
- Verify that the SkyBellHD_XXXXXXXX network is selected (at the top of the screen). The status of this network will be shown as Connected, no internet.
- Return to the SkyBell app by pressing the Back button on your smart device.
Your device may display a notification that the Wi-Fi network has no internet access. This is normal and expected at this point in the syncing process.
Please ignore this notification.
- As stated in Step 11, return to the SkyBell app by pressing the Back button on your smart device.
Step 12
- Tap the Continue button at the bottom of the screen.
Step 13
- Select your home Wi-Fi network by tapping on the appropriate network name.
- Tap the Continue button at the bottom of the screen.
Step 14
- Enter your home Wi-Fi network password, allowing your SkyBell device to connect to your home Wi-Fi network.
Step 15
- Tap the Continue button.
Step 16
Now, you can turn off Airplane mode to return your smart device to its previous configuration.
- Again, navigate to your smart device's Wireless & Networks Settings screen by pressing the navigation icon button at the bottom of the screen.
Step 17
- Disable Airplane mode by tapping the toggle control.
- Return to the SkyBell app by pressing the Back button on your smart device.
Step 18
- Tap the Thumbs Up icon button at the bottom of the screen.
Step 19
Once the SkyBell device has been successfully configured, the LED will change from blinking orange rapidly to blinking blue / green, and finally to solid green.
The SkyBell automatically enters Call mode showing the live video stream from the camera.
- Tap the red Hang-up icon button to end the live-call stream.
Congratulations!
You have successfully set up your SkyBell.