ATTENTION SKYBELL HD APP USERS
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Due to changes in with mobile operating systems infrastructure, the notification function on the SkyBell HD app is no longer functional. What changed was how the different operating systems on mobile devices handle notifications. Because the SkyBell HD app is no longer in development, and active support for the SkyBell HD (Legacy) app is ending June 30th, 2024, we strongly recommend migrating to the new SkyBell Gen5 app sooner, rather than later. |
Step 1: Check SkyBell Device Eligibility ↗
Step 2: Review Information About the New SkyBell (Gen5) App ↗
Step 3: Download the New SkyBell (Gen5) app ↗
Step 4: Review the Migration Process and Migrate ↗
Need help? Have questions?
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So, why are we doing this?
As you know, Apple and Android are always updating their code and infrastructure that runs in the background of their mobile devices. Which is great because it fixes bugs, introduces new features, and allows for greater security. But because of these needed changes, there are parts of the older SkyBell HD (Legacy) App that is no longer supported.
Our engineering, development, and operations team reviewed what it would take to make the changes needed on the old SkyBell HD (Legacy) app, and quickly realized that the time, cost, and effort was counterproductive to our efforts to move forward and get everyone on the new SkyBell Gen5 application which is built with new technologies and code in mind.
So, after weighing the pros and cons of this choice we decided that it's time to proactively have everyone migrate and experience the amazing features and enhancements in the new SkyBell (Gen5) App for both iOS and Android as we will be retiring official support of the SkyBell HD (Legacy) App on June 30th, 2024.