When a SkyBell is on an active call (Button Press / Motion Detected / View Live )the Button LED will change to solid white.
An active call can be established by a button press, motion sensor trigger or by a user pressing Watch Live in the app. The Button LED will change back to default green or your custom color once the call has completed and your SkyBell disconnects from our server. Customizing the "on call" color from white to another color is not possible.
The white on call Button LED helps illuminate the area around SkyBell to provide a clearer picture. It is also needed for the full color night vision to work properly.
Troubleshooting: If your SkyBell Button LED is staying solid white after a call and will not return to your chosen color you may need to reboot your SkyBell. Contact SkyBell Technical Support so we can reboot your device easily for you or follow the instructions for a soft reset.
Please click here for the LED indicator guide.